Terms of Service

By accessing or using SoarTime Pro (the "Service"), provided by BunmiSoar LLC ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms apply to all agency administrators, coordinators, staff users, and any other individuals who interact with the Service on behalf of a subscribing agency.

SoarTime Pro is a workforce management platform for residential care and support agencies, providing clock-in tracking, scheduling, payroll analysis, certification management, and related features.

You agree to use the Service only for lawful purposes and in accordance with all applicable local, state, and federal laws. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You may not use the Service to store or process Protected Health Information (PHI) in violation of applicable law, or to transmit any content that is unlawful, harmful, fraudulent, or infringes the rights of others.

Subscription fees are billed on a monthly basis and consist of a base platform fee plus a per-active-user fee, as described on our pricing page at the time of subscription.

All payment processing is handled by Stripe, Inc., our third-party payment processor. SoarTime Pro does not directly receive, store, or transmit your payment card data. Card details are tokenized and held by Stripe in accordance with PCI-DSS standards.

New agencies receive a 14-day free trial. A valid payment method is required to begin the trial. You will not be charged until the trial period ends. You may cancel at any time before the trial ends to avoid charges.

Invoices are generated and charged automatically each billing cycle. Failed payments trigger a 7-day grace period during which Service access is maintained. If payment is not resolved within the grace period, the Service may be suspended.

To the maximum extent permitted by law, BunmiSoar LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business opportunity, arising out of or related to your use of the Service.

Our total aggregate liability for any claim arising out of or related to these Terms or the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

The Service is provided on an "as is" and "as available" basis without warranties of any kind, express or implied.

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which BunmiSoar LLC is incorporated, without regard to its conflict of law provisions.

Any disputes arising under these Terms shall be resolved in the state or federal courts located in that jurisdiction, and you consent to the exclusive jurisdiction of such courts.